Introduction

The Spiders Web values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our store, services, and online platforms.

Information We Collect

We may collect the following types of information: Personal details: Name, phone number, email address, and delivery address.Transaction data: Purchase history, payment details, and order preferences.Device information: IP address, browser type, and usage patterns when visiting our website or social media pages.

How we use your information

Your information is used to: Process orders and deliver products. Provide customer support via call or WhatsApp at 072 847 8819. Send updates about promotions, new products, or store announcements. Improve services through analytics and customer feedback.

Sharing and Information

We do not sell or rent your personal information. Data may be shared only with: Service providers (e.g., delivery companies, payment processors). Legal authorities if required by law.

Data Security

We implement reasonable safeguards to protect your information against unauthorized access, disclosure, or misuse.

Your Rights

You have the right to: Access your dataRequest corrections Opt out of marketing communications

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at: 072 847 8819 (Call or WhatsApp) info@thespidersweb.co.za