Terms and Conditions

The Spiders Web Effective Date: 29 June 2026

1. Introduction

Welcome to The Spiders Web. By accessing or purchasing from our store, website, or social media platforms, you agree to these Terms and Conditions. Please read them carefully.

2. Products and Services

Product availability: We strive to keep our stock updated, but availability may change without notice. Product descriptions: We aim for accuracy, but minor variations may occur. Pricing: Prices are listed in South African Rand (ZAR) and may change at any time.

3. Orders and Payments

Order confirmation: An order is confirmed once payment is received. Payment methods: We accept cash, EFT, and other approved payment options. Non-payment: Orders not paid within the specified time may be cancelled.

4. Delivery and Collection

Delivery options: Products may be delivered via courier or collected in-store.Delivery times: Estimated delivery times are provided but not guaranteed.Risk transfer: Risk passes to the customer once goods are delivered or collected.

5. Returns and Refunds

Return policy: Returns are accepted within [insert days] if products are unused and in original packaging.Refunds: Refunds will be processed once returned items are inspected.Exclusions: Certain items (e.g., opened electronics parts) may not be eligible for return.

6. Customer Responsibilities

Accurate information: Customers must provide correct contact and delivery details.Proper use: Products must be used as intended; misuse voids warranties.

7. Limitation of Liability

The Spiders Web is not liable for indirect, incidental, or consequential damages arising from product use, except as required by law.

8. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of South Africa.

10. Contact Us

For questions, concerns, or support, please contact us: 072 847 8819 (Call or WhatsApp) info@thespidersweb.co.za